Privacy Policy Ambrosia Oils

Last updated: 13-02-2025

1. Introduction

At Ambrosia Oils, we highly value the privacy of our customers and visitors. This privacy policy explains what personal data we collect, how we process and protect it, and what rights you have regarding your information. We process personal data in accordance with the General Data Protection Regulation (GDPR).

**Company Information:**

– Business name: Ambrosia Oils
– Address: Nobelstraat 48
– Email: info@ambrosia-oils.com
– Chamber of Commerce number: 95942440
– VAT number: NL005182691B50

2. What Personal Data Do We Collect?

We collect personal data necessary for the proper functioning of our website and services. This data is collected directly (e.g., via orders) or indirectly (e.g., through cookies and tracking).

**A. Data You Provide Actively:**
– Name and surname
– Email address
– Phone number (optional)
– Address details
– Payment information (via external payment services)

**B. Data Collected Automatically:**
– IP address
– Browser and device information
– Website behavior (via Google Analytics)

**C. Data via Social Media:**
– Username and interactions depending on your privacy settings on social media platforms.

3. How and Why Do We Collect Personal Data?

We collect personal data via orders, contact forms, cookies, and social media interactions.

Purposes:
– Order processing and customer service
– Marketing (if consent is given)
– Improving website functionality
– Security and fraud prevention

4. Legal Basis for Data Processing

We process personal data based on:
– Performance of a contract
– Consent (e.g., newsletters)
– Legal obligation (e.g., bookkeeping)
– Legitimate interest (e.g., website analysis, security)

5. How Long Do We Retain Personal Data?

Retention periods:
– Order data: 7 years (legally required)
– Contact forms: 1 year
– Newsletter subscriptions: Until unsubscribed
– Website data: Up to 26 months

6. With Whom Do We Share Personal Data?

We only share data with necessary parties such as payment services, shipping services, web hosting, and analytics (Google, Facebook Pixel).

7. Cookies and Tracking

We use:
– Functional cookies (essential)
– Analytical cookies (Google Analytics)
– Marketing cookies (if consent is given)

Cookies can be managed via browser settings.

8. How Do We Protect Personal Data?

We implement technical and organizational measures such as SSL encryption, access restrictions, and a data breach protocol.

9. User Rights

You have the right to:
– Access, correct, and delete your data
– Restrict processing
– Data portability
– Object to processing
– Withdraw consent

10. Complaints and Contact Information

Questions? Contact us via:
– Email: info@ambrosia-oils.com
If you have complaints, you can contact the Data Protection Authority (www.autoriteitpersoonsgegevens.nl).

11. Changes to the Privacy Policy

Changes to this privacy policy will be published on this page. Please check regularly for updates.